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Emmanuel is the consummate professional and in awe of his tour guide abilities, patience and seamless coordination skills. Always client centric and solution-oriented in his approach, he ensured our Rwanda... read more trip was magical. Gorilla trekking, Kigali tour and Lake Kivu were some of the highlights of our trip. It was an absolute pleasure touring Rwanda with Emmanuel and I know you will continue to brighten many lives, thank you for your part in ours. If you want a touring company that will continuously exceed your expectations from start to finish, look no further. Hire Emmanuel with New Horizon Africa Safaris.
April 14, 2024Incredible trip to Nyungwe - very professional company and fantastic driver Theo! Would highly recommend this company for trips in Rwanda!
April 13, 2024I had a trip planned for Kenya with my friends but I really wanted to visit Rwanda before, so I decided to organize a solo trip with new horizon and... read more it was amazing! Rwanda is a gem and the tour was well organized to see a lot of things in a short time. Bisoke hike was very challenging but I will definitely remember it. I travel solo and always felt safe. Chris was a great guide always ready to answer my questions and the communication was always smooth. Highly recommended
February 26, 2024 -
I chose this company for my private 2 day chimpanzee trekking trip. Everything is well organized. The guest house where I stay is clean with good food and great service... read more (more authentic than a lot of 5-star hotel I've been). There were some extra activities besides trekking like museum visits and canopy walk to make the trip more exciting. Rwanda is clean and I haven't seen any mosquito in Kigali. People are friendly and authentic. I definitely recommend this company and Rwanda for your next trip.
February 10, 2024Great experience with New Horizon, thanks to Emmanuel. We stayed 5 days in 2 different hotels. Saw the chimpanzees, gorillas and monkeys. Emmanuel told us a lot about his country.... read more Of course we went to the memorial, good to have done but very sad. We also spend a day touring in Kigali with Emmanuel, that was very nice. I’m sure we will come back to Rwanda, it’s a beautiful country, so clean and save. And the people are very nice and helpful. Thanks again and see you next time. Nicolette and Roland (Dutch) but from France.
February 5, 2024I did a two day trip to Nuingwe forest for chimpanzee tekkkng which also included several other activities / sites. It was organised very well by Emmanuel and I... read more had a really nice time. Excellent food throughout too.
Special mention to my driver / guide Christoph. A really nice guy and good to spend time with. Excellent driving too in sometimes challenging conditions. Cheers buddy!
January 16, 2024 -
It was a great experience and I definitely recommend this agency. I did a solo trip for 3 days around different places in Rwanda with an amaizing guide, Theo. He... read more was very respectful and helpful.
Beautiful country, I wish I could go back there again 😍
January 4, 2024I did some online research, read the good reviews about New Horizon, and emailed them with a list of places I had in mind. Emmanuel helped me put together an... read more itinerary that factored them in. He was very responsive and accommodating in his responses and the itinerary was a well-thought through and feasible one. The result was perhaps the best travel experience of my life (so far). I felt safe and well taken care of throughout the whole trip, and felt that I had the space and peace of mind to fully enjoy and soak in the amazing sights and experiences Rwanda had to offer.
Kudos too to my driver Christophe who was very easy-going and his driving skills were admirable given the long driving hours and navigating of some rough terrain he had to do. I would thoroughly recommend New Horizon to anyone thinking of travelling to Rwanda.
January 3, 2024 -
The tour overall was very good organized. My tour guide Zacc was the friendlyness in person, very attentive and professional. He’s an excellent driver, which was very important on certain... read more roads. His observing eyes where so helpful on our game drives, where we find a lot of animals. The Lodges where amazing and the food everywhere very delicious. I can highly recommend this tour.
December 6, 2023Exceptional lifetime experience, trekking with gorillas and then climbing up to Dian Fossey’s grave over the WE. Very customized service coordinated by Emmanuel, the founder of New Horizon. Attaching personality,... read more very knowledgeable, this entrepreneur will go far. Highly recommended.
November 14, 2023We did the gorilla trek with new horizon and they were professional, prompt with communication, made an extra effort to help us out with various logistics such as hiring boots... read more and raincoats. Overall, we had one of the smoothest tours I’ve ever done including a very comfortable car, where they provided water too. They organised a wonderful lunch taking into account dietary requirements.
But most of all, the gorilla trek was phenomenal! We had the most amazing experience and really grateful to new horizon and their team.
November 13, 2023 -
We had an excellent experience for our gorilla trek through New Horizon with Emmanuel and would highly recommend them for a day trip from Kigali! Besides having very fair pricing... read more (they actually even offered to help us try to get a conference discount for the trekking permits because we were there for a conference, which was most appreciated !!!) Emmanuel was great at communicating prior to our trip -- prompt email responses, accurate and quick information for what we needed to do to secure our permits, and clear instructions on what we needed and where to be ready on the morning of our gorilla trek. He arrived right on time and we had an excellent 2.5 drive with him, while he happily answered tons of our questions. The gorilla trek itself was amazing (you have a different National Park guide for that) -- and then Emmanuel took us to a restaurant on the way home which we definitely enjoyed (outdoors, array of food choices) and also offered for us to stop at the Cultural Museum on the the way back as well, which was an added and appreciated bonus! Thanks Emmanuel - we wish you the best!
November 9, 2023New Horizon Safaris is a 5 star travel agency, we could not recommend it more! Emmanuel organized our family trip from A to Z, being super attentive to our wishes... read more and needs, and detail-oriented. He took great care of us, was always helpful, and we've had the most incredible experience in Rwanda thanks to him and his team. We also truly appreciated the way he shared his knowledge and love of his country with us throughout the trip. We'll definitely travel again with his agency if the opportunity arises! Thanks a billion again for everything and best wishes!
October 29, 2023Emmanuel helped me organize a fantastic 6 day tour, and was a wonderful guide! He was prompt in his responses, and was able to put together an itinerary that... read more fit within my budget mc much easier than some of the other operators I considered. I’m happy I worked with him, and after the fact, appreciated working with a local operator building his business.
September 8, 2023 -
We spent 3 days in Emmanuel in Rwanda, visiting Kigali and the Volcanoes National Park (where we did the Gorillas trek and Golden Monkeys trek). Everything was super well organized,... read more we felt very safe and very well taken care of (Rwanda is actually super safe in general!) and Emmanuel answered all our questions.
He was also very responsibe via e-mail and whatsapp before our trip and made everything from booking to vacation very smooth!
August 24, 2023Traveled to Rwanda and as part of my trip was to understand well the Rwandan communities hence chosen New Horizons to be with me so we went ahead with cooking... read more experiences and banana beer... Afterwards, we traveled to Nyungwe for chimpanzees trekking. All went very well and really thankful for the team to organizing.
August 23, 202310 stars! New Horizon is the best company I have used in all of my travels. They are responsive, trustworthy, and customer-focused. Zac was an extraordinary guide — knowledgeable, professional,... read more and deeply kind ask for him!! — and Emmanuel was very helpful in planning and taking care of things throughout.
My trip had chimpanzee and gorilla habituation visits — two once-in-a-lifetime days in a week! I highly recommend both. New Horizon secured permits for me on very short notice (I was traveling alone, and I got really lucky). For lodges, Crater Safari Lodge (near the chimpanzee habituation) was absolutely heavenly. I was ready to stay forever.
My only regrets are not staying longer and not having more time to plan so that I could have sought more of New Horizon’s advice beforehand.
I rely on these reviews, so I’m really happy to pay this one forward! You honestly can’t do better!
August 21, 2023 -
Emanuel was a great tour guide and driver and planned my itinerary to cover Nyungwe and Volcanoe national parks. He is very knowledgeable about Rwanda, provided great explanations and stopped... read more along the way for pictures or for extra experiences based on my interests. I would definitely travel with him again!
August 9, 2023The trip was excellent. The driver was very punctual and worked hard to find as many animals as possible. All the measles were excellent. The boat ride was a highlight!... read more The lodge was fantastic. I highly recommend New Horizon and Akagera game lodge.
August 3, 2023It has been a great tour of Rwanda with Emmanuel and New Horizon!
7 days across the “endless” hills country - as we renamed it. Fantastic experience, with a... read more special focus on primates and a special day with Gorillas on my birthday!
Emmanuel has been very patient since the first contact via email, organized a precise and full tour and delivered a 5 stars service! He organized a cake for us, the most suitable primates tours for our experience, the unforgettable tea factory, where we picked our own tea leaves and he always was there for us.
We will come back there and I would suggest to contact Emmanuel when you will visit Rwanda: it is once in a lifetime experience.
September 2, 2022 -
come back from a 2 weeks trip to both Rwanda and Uganda. Trip was coordinated with Emmanuel's support and Zac was our driver guide in both countries. We were able... read more to trek Gorillas,chimpanzees and Rhino at Ziwa Sanctuary and did game drives too at the Queen Elizabeth Park. From initial contacts, responses to our inquiries,payments systems and running the trips, all were super organized and thankful for the team. We highly recommend
August 21, 2022I did a 6-day solo tour with New Horizons, with customised itinery to suit my interests and requirements, and best price as compared to other operators. I felt safe,... read more whilst travelling with Emmanuel and was treated to a wonderful trip overall. Guide was knowledgeable, friendly and responsible and timely. I saw all that I wanted to see, including gorillas, golden monkey, colobus monkey, chimpanzee, Niyambo cows, banana beer making, traditional dances, and fantastic mountains. Highly recommend this agency to prospective tourists to Rwanda.
June 18, 2022I just completed a 7 day community-based tourism tour with Emmanuel which was amazing. Over a week we explored the country visiting different local projects and villages. I spent time... read more with a beekeeper, made pottery with villagers, shot a bow and arrow and danced at a cultural centre. As well as visiting local villages I also saw some of the country's best museums such as the King's Palace and Environmental Museum. It was really great seeing different parts of the country from Nyungwe forest and the blue monkeys to Lake Kivu then Volcanoes National Park. Rwanda really has a lot to offer and Emmanuel was such an informative guide. He really takes pride in what he does and spending 7 days with him was both fun and educating. I travelled here solo and recommend this company to explore Rwanda with.
May 21, 2022 -
I just completed a 7 day community-based tourism tour with Emmanuel which was amazing. Over a week we explored the country visiting different local projects and villages. I spent time... read more with a beekeeper, made pottery with villagers, shot a bow and arrow and danced at a cultural centre. As well as visiting local villages I also saw some of the country's best museums such as the King's Palace and Environmental Museum. It was really great seeing different parts of the country from Nyungwe forest and the blue monkeys to Lake Kivu then Volcanoes National Park. Rwanda really has a lot to offer and Emmanuel was such an informative guide. He really takes pride in what he does and spending 7 days with him was both fun and educating. I travelled here solo and recommend this company to explore Rwanda with.
May 1, 2022Did my day trip in Kigali on short notice for New Horizons. Did cooking class, Kigali Genocide memorial,Nyagogo market and Horse riding. Emmanuel was my driver and guide. I was... read more happy to learn more about Rwanda history and the path made to rebuild the country. Very impressed by this country and highly recommend my guide.
April 20, 2022My favorite part of this trip was indeed meeting Gorillas in the forests of Bwindi. From Arrival to Entebbe airport to departures at Kigali International airport,... read more my trips and experiences were organized with this Rwanda based tour operator. It was easygoing and very accomodative, very supportive and informative on the side of their office team and Emmanuel whom we have been chatting before the start of our trip. Our driver Jack was great too. Other parts visited include the Rhino Sanctuary, Kampala city tour as well as pottery experiences in Bwindi. For Rwanda, we went to Nyungwe and Lake Kivu as well as museums visit including Genocide memorial. All went well and can't recommend them enough for east africa expeditions.
April 17, 2022 -
My favorite part of this trip was indeed meeting Gorillas in the forests of Bwindi. From Arrival to Entebbe airport to departures at Kigali International airport,... read more my trips and experiences were organized with this Rwanda based tour operator. It was easygoing and very accomodative, very supportive and informative on the side of their office team and Emmanuel whom we have been chatting before the start of our trip. Our driver Jack was great too. Other parts visited include the Rhino Sanctuary, Kampala city tour as well as pottery experiences in Bwindi. For Rwanda, we went to Nyungwe and Lake Kivu as well as museums visit including Genocide memorial. All went well and can't recommend them enough for east africa expeditions.
April 1, 2022Did my day trip in Kigali on short notice for New Horizons. Did cooking class, Kigali Genocide memorial,Nyagogo market and Horse riding. Emmanuel was my driver and guide. I was... read more happy to learn more about Rwanda history and the path made to rebuild the country. Very impressed by this country and highly recommend my guide.
April 1, 2022Booked my first trip to Africa with New Horizons.Planned to visit Uganda and Rwanda. I was amazed by the best levels of flexibility, professionalism and support during my trip.I was... read more able to plan the trip and hotels suitable to my budget. I visited Gorillas at Mgahinga Gorilla National Park and spotted climbing lions in Elizabeth Park and did lake Kivu experience in Rwanda. My overall experience with this company is super and I highly recommend it. Rwanda and Uganda are also beautiful countries to visit and land border crossing has made it easier. My Driver was Jack for both Rwanda and Uganda and I highly recommend him too.
March 1, 2022